Your privacy is our priority. This document transparently explains how Pelita Slot collects, uses, stores, and protects your personal data in accordance with Malaysian law.
Pelita Slot (hereinafter referred to as "we", "the platform", or "Pelita Slot") is fully committed to protecting the privacy and data security of all players using the services at pelitaslot.biz. This Privacy Policy document has been drafted in accordance with the requirements of Personal Data Protection Act 2010 (PDPA) Malaysia and explains in detail how we handle your personal data.
When you register an account, make a deposit via Touch 'n Go eWallet, GrabPay, DuitNow, or any other payment method, or simply browse the platform Pelita Slot, you are sharing information with us. We understand the trust you place in us and take full responsibility for handling it with care and accountability.
This policy applies to all Malaysian players using the Pelita Slot regardless of how you access it — whether via a web browser on your desktop, smartphone, or tablet. Please read this document carefully. If you disagree with any part of this privacy policy, please stop using our platform and contact our support team for further assistance.
Quick Summary: We only collect data that is strictly necessary to provide you with the best service. We do not sell your data. You have full rights to access, correct, or request deletion of your data at any time.
Pelita Slot collects your personal data through several channels: directly from you during registration and platform use, automatically via tracking technologies, and in some cases, from legitimate third parties.
| Data Category | Specific Details | Collection Methods |
|---|---|---|
| Identification Information | Full name, date of birth, MyKad/passport number | Account registration / KYC |
| Contact Information | Email address, Malaysian phone number, residential address | Account registration |
| Financial Information | Bank account number, e-wallet names (Touch 'n Go, GrabPay, etc.), transaction history | Deposits / Withdrawals |
| Gaming Data | Betting history, games played, wins/losses, session duration | Automatically during gameplay |
| Technical Data | IP address, device type, operating system, web browser, cookie data | Automatically upon access |
| Communication Data | Chat logs with customer support, emails sent to us | Support interactions |
Sensitive Data: Pelita Slot never request or store passwords in plain text. All passwords are encrypted using an irreversible hashing method. We also do not store full credit card numbers — card processing is handled by licensed third-party payment gateways.
Every piece of data we collect has a clear and legitimate purpose. Pelita Slot does not collect data for undisclosed purposes without obtaining your separate consent. The following are the primary uses of your personal data:
Account Operations and Management:
Security & Legal Compliance:
Service Improvement & Marketing (with consent):
You may unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in any promotional email or by contacting the support team Pelita Slot. This cancellation does not affect essential account operation emails.
Pelita Slot does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. However, in the normal course of platform operations, we share certain data with trusted parties under limited circumstances:
Authorised Service Providers:
Mandatory Disclosure to Authorities:
All third parties with whom we share data have signed strict confidentiality and data protection agreements. They are only permitted to use your data for the purposes specifically stated and may not share it further without our authorisation.
Pelita Slot continuously invests in up-to-date security infrastructure to protect your personal data from unauthorised access, loss, misuse, disclosure, alteration, or destruction. The following are the protection layers we employ:
While we take all reasonable steps to protect your data, no system is 100% foolproof. You also play an important role — keep your account password confidential Pelita Slot yours and do not share it with anyone.
Platform Pelita Slot uses cookies and similar tracking technologies to enhance the user experience, analyse traffic, and ensure the platform functions correctly. The following are the categories of cookies we use:
| Cookie Type | Purpose | Duration | Status |
|---|---|---|---|
| Maintaining login sessions, account security, language preferences | Session / 30 days | Required — cannot be disabled | |
| Understanding how players use the platform for improvement purposes | 90 days | Optional — can be declined | |
| Stores display preferences, last betting limits, favourite games | 1 year | Optional — can be declined |
You may manage or disable cookies through your web browser settings at any time. Disabling essential cookies may affect platform functionality — for example, you may be required to log in again each time you access it. Pelita Slot.
Pelita Slot only retains your personal data for as long as necessary for the stated purpose or as required by Malaysian law. The following are general data retention guidelines:
When data is no longer needed and there is no legal obligation to retain it, Pelita Slot will securely delete or anonymise that data using industry-recognised methods.
Under Malaysia's PDPA 2010 and voluntary commitments Pelita Slot regarding best privacy practices, you have the following rights with respect to your personal data:
How to Submit a Request: To exercise any of the rights above, please contact our Data Protection Officer by email at privacy@pelitaslot.biz or via live chat on the platform. We will respond within 5 business days.
In certain circumstances, your personal data may be transferred to or processed outside Malaysia — particularly when involving international game providers such as Evolution Gaming or Pragmatic Play, which operate live casino studios abroad.
Every cross-border data transfer carried out by Pelita Slot comply with the following terms:
Pelita Slot strictly prohibits the registration or use of the platform by individuals under the age of 18. Our platform is not designed for, and does not intentionally collect personal data from, minors or underage individuals.
If we discover or are notified that a person under the age of 18 has registered an account, we will immediately:
If you believe your child or a minor you know may have registered at Pelita Slot, please contact us immediately at support@pelitaslot.biz for prompt action.
Pelita Slot reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or changes to the services we offer.
When there are significant changes to this policy, we will notify you via:
Continued use of the platform Pelita Slot after the amendments take effect constitutes your acceptance of the updated terms. We encourage you to review this page periodically.
If you have any questions, concerns, or complaints regarding how Pelita Slot handle your personal data, or if you wish to exercise any of your privacy rights, please contact our Data Protection Officer through the following channels:
We are committed to responding to all privacy-related enquiries within 5 business days. For formal complaints, we will provide a reference number and conduct a full investigation within 30 days.
If you are not satisfied with our response, you have the right to lodge a complaint with Personal Data Protection Department (JPDP) Malaysia, which governs PDPA 2010.
More than just legal compliance — we genuinely care about your safety and privacy.
Your privacy is protected. Your transactions are secure. Your gaming experience is guaranteed. Register for free at Pelita Slot today and experience Malaysia's most player-safety-focused online casino platform for yourself.